№1 Full Cycle Agency for Managing Crypto Communities

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№1 Full Cycle Agency for Order community SUPPORT package

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№1 Full Cycle Agency for Order community SUPPORT package

Submit the Form to Order

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

№1 Full Cycle Agency for Order community SUPPORT package

Submit the Form to Order

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Community Support
& Moderation

We provide 24/7, 16/7 or 8/7 community support to help the project maintain fast and effective communication with its members.

The support team is continuously working on increasing the project awareness, informing community members about all project news and announcements, engaging new members in deeper communication and building authentic relationships.

The point of our approach is that support managers answer the requests within 3 to 5 minutes, creating a strong sense of assurance in community members.

Our team will help you with the following:
24/7, 16/7, or 8/7 community support
Answer to  the members’ questions
Manage the inquiries
Manage community feedbacks
Create a FAQ project documentation
Initiate dialogues
Engage new people in conversation
Defend from scams, spam, fraud
Use anti spam bots
Inform about news and updates
Reposts news & updates from the company's Twitter, Telegram etc.
Add emoji and stickers, pin a detailed message with all the links to the chats
Provide updates for clients about the community life in real time
Create or optimize information about the project

Packages

Don't leave your community alone!

Minimal Community Support

Schedule: 8 hours daily, 7 days a week

1 support manager

1 Community Telegram/ Discord

Answer the members’ questions

Manage the inquiries

Initiate dialogue

Remove spam

$1100/month

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Basic Community Support

Schedule: 16 hours daily, 7 days a week

2 support managers

1  Community Telegram/Discord

Answer the members’ questions

Manage the inquiries

Initiate dialogue

Spam removing

Create basic FAQ docs

$1600/month

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Dedicated Community Support

Schedule: 24 hours daily, 7 days a week

3 support managers

1  Community Telegram/Discord

Answer the members’ questions

Manage the inquiries

Initiate dialogue

Spam removing

Create a full set of FAQ docs

$2200/month

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Why hire ProCrypto?

Community support service will let you forget about hiring support managers in-house. We have years of experience in many projects and can deliver sustainable and qualified communication 24/7 thanks to professional support managers. Our deep expertise gives us confidence in efficiently tuning support work. Both you and the community will be pleased.

How We Work

1
Consulting

We set up an introduction call, get acquainted, go deeper into the project, and answer your questions.

Book Free Consultation
2
Offer

We prepare an offer and set a meeting for negotiation and final approval

3
Payment

We formalize our relationship by signing an agreement and finalizing payment.

4
Setup

We are sending the first brief for your approval. You can always get back to us if you need assistance.

Still have a question? Contact Pro Crypto Team

We are a Team of 42 Marketing Specialists that will work to support your Community
Vityuk Eugene

CEO, co-founder

Stakhovska Sofia

COO, co-founder

Tretiak Nina

General assistant

Chernikova Inna

Marketing strategist

Syvachok Anastasiia

Head of ORM department

Basalaev Konstantin

Support manager

Syvachok Artem

Account manager

Berkovskyi Evgeniy

Copywriter

Kazakova Nadia

Human resources manager

№1 Full Cycle Agency for Managing Crypto Communities

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